If you need us for anything at all please feel free to contact us via email firstname.lastname@example.org
Returns or Exchanges
Shipping cost of all returns and exchanges will be paid for by the buyer unless we feel it is our responsibility to pay for the return because you received a faulty item.
If you would like to return or exchange an item you must do so within ten days.
If you would like to return or exchange a personalised item- we do not accept return or exchange of any personalised items as we are unable to reuse this item again. When ordering a personalised item this information is accessible on page of purchase itself as well as here.
Yes Please ensure you read the care label for guidance.
Any queries please contact me using the email above.
Overseas customers please read:
We cannot gurantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to International and Canadian Orders.